Subscription - Cyclocross Magazine2024-03-29T09:34:40Zhttps://cowbell.cxmagazine.com/forum/topics/subscription-1?commentId=1198434%3AComment%3A79490&x=1&feed=yes&xn_auth=nowhen will the next issue be o…tag:cowbell.cxmagazine.com,2010-12-31:1198434:Comment:794902010-12-31T08:49:54.848ZTodd Shankhttps://cowbell.cxmagazine.com/profile/ToddShank
when will the next issue be out?
when will the next issue be out? Veloce in PDXtag:cowbell.cxmagazine.com,2010-10-15:1198434:Comment:705322010-10-15T05:43:21.047ZTodd Shankhttps://cowbell.cxmagazine.com/profile/ToddShank
Veloce in PDX
Veloce in PDX Thanks so much Andrew. Much r…tag:cowbell.cxmagazine.com,2010-10-15:1198434:Comment:705242010-10-15T01:50:20.509ZRonnie Crandallhttps://cowbell.cxmagazine.com/profile/RonnieCrandall
Thanks so much Andrew. Much respect to you. Your a stand up guy.
Thanks so much Andrew. Much respect to you. Your a stand up guy. hey ronnie,
just left you a…tag:cowbell.cxmagazine.com,2010-10-14:1198434:Comment:704772010-10-14T19:37:57.319ZCyclocross Magazinehttps://cowbell.cxmagazine.com/profile/cxm
hey ronnie,<br></br>
<br></br>
just left you a long-winded voicemail, but you have every right to be frustrated. I looked it up and indeed I missed seeing your payment email (partly because it was a custom order when i was away from email vs. our typical google checkout system) and you should have gotten your back copies much earlier. we did several shipments between your order and interbike and you should have been in those and it simply was a bad oversight on my part. it reveals the very fragile…
hey ronnie,<br/>
<br/>
just left you a long-winded voicemail, but you have every right to be frustrated. I looked it up and indeed I missed seeing your payment email (partly because it was a custom order when i was away from email vs. our typical google checkout system) and you should have gotten your back copies much earlier. we did several shipments between your order and interbike and you should have been in those and it simply was a bad oversight on my part. it reveals the very fragile nature of a one-man operations team, and although it's something i've been trying to address in a sustainable fashion, haven't yet been able to do so.<br/>
<br/>
some folks get great, timely service and others haven't, and I hate for lucky timing of when they email/call to be the determining factor in this. my wife was a huge help in back copy fulfillment but as you can imagine with our first baby born (and her being pregnant before), that's been beyond her bandwidth right. so that's been on my plate and i haven't done a great job on that.<br/>
<br/>
the only thing I can suggest for anyone with similar problems is to try to give us another ring or email if your first inquiry isn't responded to immediately, and know that I'm trying to improve the level of service.<br/>
<br/>
hopefully that shines an honest light on the situation and slow customer service - ronnie, i hope you enjoy the mags and the few extra's i threw in there.<br/>
<br/>
cheers,<br/>
<a href="http://cowbell.cxmagazine.com/profile/cyclocross">andrew</a> hi todd - just wanted to be c…tag:cowbell.cxmagazine.com,2010-10-14:1198434:Comment:704762010-10-14T19:15:35.153ZCyclocross Magazinehttps://cowbell.cxmagazine.com/profile/cxm
hi todd - just wanted to be clear that we're quarterly - so the wait is often unbearable but during the season we're trying to be a little more frequent and hope to mail our next issue in november - which would be a record for us. stay tuned. just curious - where did you pick up issue #10?
hi todd - just wanted to be clear that we're quarterly - so the wait is often unbearable but during the season we're trying to be a little more frequent and hope to mail our next issue in november - which would be a record for us. stay tuned. just curious - where did you pick up issue #10? It gets really fun when they…tag:cowbell.cxmagazine.com,2010-10-14:1198434:Comment:704732010-10-14T18:25:40.967ZChris Cleelandhttps://cowbell.cxmagazine.com/profile/ChrisCleeland
It gets really fun when they start asking for their own CX bike so they can race, too.
It gets really fun when they start asking for their own CX bike so they can race, too. Brother, if there was a good…tag:cowbell.cxmagazine.com,2010-10-14:1198434:Comment:704702010-10-14T17:54:08.374ZMr. Presidenthttps://cowbell.cxmagazine.com/profile/DaveBradley
Brother, if there was a good excuse or two these seem to fit the bill. Seriously, family comes first, well your own faily not your subscribing family.<br />
<br />
Best to you and the misses on the new edition. If this is your first then welcome to a very special fraternity of dads here. If it is your second, dude didn't you learn the firs ttime? :)<br />
<br />
Cheers<br />
<br />
Prez
Brother, if there was a good excuse or two these seem to fit the bill. Seriously, family comes first, well your own faily not your subscribing family.<br />
<br />
Best to you and the misses on the new edition. If this is your first then welcome to a very special fraternity of dads here. If it is your second, dude didn't you learn the firs ttime? :)<br />
<br />
Cheers<br />
<br />
Prez First I want to thank everyon…tag:cowbell.cxmagazine.com,2010-10-14:1198434:Comment:704662010-10-14T17:44:47.698ZRonnie Crandallhttps://cowbell.cxmagazine.com/profile/RonnieCrandall
First I want to thank everyone for the reply's and shedding some light on the other end of my frustration. Second I want to apologize to Andrew, I had no idea about the baby. I hope all is well with the new addition to your family. I had a similar situation when my son was born. Not that its a good excuse but I got frustrated when the phone call didn't go through. Get them to me when you can. Gog bless your lil one.
First I want to thank everyone for the reply's and shedding some light on the other end of my frustration. Second I want to apologize to Andrew, I had no idea about the baby. I hope all is well with the new addition to your family. I had a similar situation when my son was born. Not that its a good excuse but I got frustrated when the phone call didn't go through. Get them to me when you can. Gog bless your lil one. hey there - our phone works i…tag:cowbell.cxmagazine.com,2010-10-14:1198434:Comment:704632010-10-14T17:29:57.809ZCyclocross Magazinehttps://cowbell.cxmagazine.com/profile/cxm
hey there - our phone works i promise - i'm sorry you had trouble - and I will do my best to make this right. i am behind due to interbike and a new baby which are totally not justified excuses. give me a ring or leave me a private message with your number and i'll do what I can or refund your money right away.<br />
<br />
thanks!
hey there - our phone works i promise - i'm sorry you had trouble - and I will do my best to make this right. i am behind due to interbike and a new baby which are totally not justified excuses. give me a ring or leave me a private message with your number and i'll do what I can or refund your money right away.<br />
<br />
thanks! It takes forever to get CXMag…tag:cowbell.cxmagazine.com,2010-10-14:1198434:Comment:704562010-10-14T17:02:56.299ZBooksyhttps://cowbell.cxmagazine.com/profile/Booksy
It takes forever to get CXMagazine, but it always comes... and it's always worth it.
It takes forever to get CXMagazine, but it always comes... and it's always worth it.